Authenticity, Safety & Legal Disclosure
Genuine Pokémon Products
We are committed to supplying 100% genuine Pokémon products. All Pokémon TCG products sold through our store are sourced through legitimate supply channels and are supplied as genuine Pokémon merchandise.
We do not knowingly sell counterfeit, replica, fake, or unauthorised Pokémon products.
Pokémon, Pokémon TCG, and related names, characters, logos and artwork are trademarks and/or copyrights of their respective owners, including Nintendo, Creatures, GAME FREAK, and The Pokémon Company. We are an independent retailer and are not affiliated with, endorsed by, or sponsored by The Pokémon Company, Nintendo, Creatures or GAME FREAK unless specifically stated on an individual product listing.
Product Condition
Unless otherwise stated in the individual product description, products are supplied new and sealed in their original manufacturer packaging.
Packaging may occasionally have minor cosmetic imperfections such as dents, creases, scratches or shelf wear. Such cosmetic imperfections do not necessarily indicate that the contents have been opened, tampered with, or are counterfeit.
Safety & Age Guidance
Pokémon TCG products and associated collectibles may contain small parts and/or small components that may present a choking hazard.
WARNING: CHOKING HAZARD — Small parts. Not suitable for children under 3 years.
Products should be used in accordance with any age recommendations, safety warnings and instructions supplied by the manufacturer.
Children should be supervised by a responsible adult where appropriate.
Do not allow young children to play with packaging materials, plastic wrapping, packets or other components that may present a choking or suffocation risk.
Product Safety
We take product safety seriously and take reasonable steps to ensure that products supplied to customers are safe and appropriately labelled. UK businesses supplying consumer products have legal responsibilities concerning product safety, traceability and relevant warnings. {"fallbackMarkdown":"(GOV.UK)","reference":{"matched_text":"","prefix":null,"start_idx":2610,"end_idx":2642,"safe_urls":["https://www.gov.uk/government/publications/general-product-safety-regulations-2005/general-product-safety-regulations-2005-great-britain","https://www.gov.uk/government/publications/general-product-safety-regulations-2005/general-product-safety-regulations-2005-great-britain?utm_source=chatgpt.com","https://www.gov.uk/guidance/product-safety-advice-for-businesses","https://www.gov.uk/guidance/product-safety-advice-for-businesses?utm_source=chatgpt.com"],"refs":[],"alt":"(GOV.UK)","prompt_text":null,"type":"grouped_webpages","error":null,"style":null,"status":"done","items":[{"title":"General Product Safety Regulations 2005: Great Britain - GOV.UK","url":"https://www.gov.uk/government/publications/general-product-safety-regulations-2005/general-product-safety-regulations-2005-great-britain?utm_source=chatgpt.com","attribution":"GOV.UK","pub_date":1734048000,"snippet":"","attribution_segments":null,"supporting_websites":[{"title":"Product safety advice for businesses - GOV.UK","url":"https://www.gov.uk/guidance/product-safety-advice-for-businesses?utm_source=chatgpt.com","pub_date":null,"snippet":"","attribution":"GOV.UK"}],"refs":[{"turn_index":0,"ref_type":"search","ref_index":0},{"turn_index":0,"ref_type":"search","ref_index":2}],"hue":null,"attributions":null}],"fallback_items":null},"showLoginRequiredCard":false}
Where a product is subject to specific product-safety legislation, the applicable requirements take precedence over general product-safety requirements. {"fallbackMarkdown":"(GOV.UK)","reference":{"matched_text":"","prefix":null,"start_idx":2797,"end_idx":2816,"safe_urls":["https://www.gov.uk/guidance/product-safety-for-businesses-a-to-z-of-industry-guidance","https://www.gov.uk/guidance/product-safety-for-businesses-a-to-z-of-industry-guidance?utm_source=chatgpt.com"],"refs":[],"alt":"(GOV.UK)","prompt_text":null,"type":"grouped_webpages","error":null,"style":null,"status":"done","items":[{"title":"Product safety for businesses: A to Z of industry guidance - GOV.UK","url":"https://www.gov.uk/guidance/product-safety-for-businesses-a-to-z-of-industry-guidance?utm_source=chatgpt.com","attribution":"GOV.UK","pub_date":1553817600,"snippet":"","attribution_segments":null,"supporting_websites":[],"refs":[{"turn_index":0,"ref_type":"search","ref_index":3}],"hue":null,"attributions":null}],"fallback_items":null},"showLoginRequiredCard":false}
If you believe that a product purchased from us may be unsafe, damaged in a way that creates a safety risk, or otherwise presents a safety concern, please stop using the product and contact us immediately.
Product Information
Product images are for illustration and may not always show the exact packaging variation supplied. Pokémon TCG products can vary by region, language, artwork, pack assortment and promotional contents.
Where a product description states specific contents, these are based on the manufacturer's stated product configuration. Contents may not be substituted unless clearly stated in the product listing.
Consumer Rights
Nothing in this disclosure is intended to limit or exclude any rights you may have under applicable UK consumer-protection law.
If a product is faulty, not as described, or does not meet applicable legal requirements, your statutory consumer rights remain unaffected.
Counterfeit & Fraudulent Returns
We reserve the right to investigate suspected fraudulent activity, including the return of counterfeit, substituted, tampered-with or materially different products from those originally supplied.
Where appropriate, evidence may be retained and provided to relevant authorities or payment providers.
Recalls & Safety Notices
If we become aware that a product we have supplied presents a relevant safety risk or requires corrective action, we may contact affected customers and/or take appropriate action in accordance with applicable requirements. UK guidance requires businesses to act where products supplied are unsafe or non-compliant. {"fallbackMarkdown":"(GOV.UK)","reference":{"matched_text":"","prefix":null,"start_idx":4433,"end_idx":4452,"safe_urls":["https://www.gov.uk/government/publications/business-notifications-of-unsafe-and-noncompliant-products","https://www.gov.uk/government/publications/business-notifications-of-unsafe-and-noncompliant-products?utm_source=chatgpt.com"],"refs":[],"alt":"(GOV.UK)","prompt_text":null,"type":"grouped_webpages","error":null,"style":null,"status":"done","items":[{"title":"Business notifications of unsafe and noncompliant products - GOV.UK","url":"https://www.gov.uk/government/publications/business-notifications-of-unsafe-and-noncompliant-products?utm_source=chatgpt.com","attribution":"GOV.UK","pub_date":1646611200,"snippet":"","attribution_segments":null,"supporting_websites":[],"refs":[{"turn_index":0,"ref_type":"search","ref_index":6}],"hue":null,"attributions":null}],"fallback_items":null},"showLoginRequiredCard":false}
Important Notice
While we take care to verify the authenticity and condition of products before sale, customers should always follow the manufacturer's instructions, warnings and age recommendations supplied with the product.
For questions regarding authenticity, safety, product condition or a particular Pokémon product, please contact us before purchasing.
